FAQ

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Why should I join your affiliate program?

We are different. We belong to a performance marketing agency so we understand what it takes to achieve results. Most affiliate programs belong to brands that aggressively push their products regardless of their strengths, above the line advertising, etc.

Our brands have been strategically checked by Ibex Network and are evaluated every day to make sure they are fulfilling their roles.

What does it mean to be an affiliate?

We prefer to call you partners. As an Ibex Network partner you are free to choose from all the products in our portfolio. You will be assigned a personal account manager specially trained to assist you in maximizing your profits. He will keep you updated on new promotions, product launches and market intelligence, and will also listen and deal with your problems and seek solutions.

On top of this, you will immediately have access to marketing tools and reports that will help you and us build our business relationship.

I don’t have a website. Can I still become an affiliate?

Yes. Please talk to us. Given our marketing experience we can help you build an affiliate program for all types of advertising and other business opportunities.

How do I make money from the customers I refer?

Currently we have two options available. In the future we will be looking at increasing this to other models. At the moment we offer revenue share and CPA propositions.

What is revenue share?

Revenue share is a percentage of net gaming revenues. If you choose this option you will be given a percentage of referred players’ losses for a lifetime.

The percentage is specified in the Partner Registration Form and the monthly “Net Gaming Revenue” is calculated as the remaining net profit less any bonus or promotional amounts, charge-backs, processing fees, license fees, operation fees and jackpot contributions.

If during any monthly period your referred customers generate negative revenue (i.e. a brand loses money due to a referred customer/s), your negative balance will not be carried over into the next month.

What is CPA?

CPA is the abbreviation for “Cost per Acquisition”. This is a one time payment for each customer who registers and deposits in one of our advertisers.

Can I promote more than one brand?

When you are accepted into the program you will be given the opportunity to promote all our products.

How do I link to the brands?

When you sign up to the affiliates programme you will have access to our Banners section. Here you will find a link generator which automatically creates HTML code to put straight onto your website and track your users through to the casino and/or bingo.

How does the tracking work?

The code in the link generator includes a tracking URL unique to your site which allows us to track every user who signs up to a brand after clicking through from your site. It also contains the necessary code for us to serve the banner onto your site, so please do not alter it or it won’t work!

Are there any fees or hidden costs?

No, absolutely not. It is free to sign up, free to promote and free to use our promotional materials.

How do I find out how much I have earned?

Log in for a full list of stats on your site’s performance as well as the all important partner share.

When do I get paid?

You will receive your partner payment for the previous month’s activity around the 15th of every month.

Will I be kept informed of the latest promotions?

We love promotions! Promotions are a way of incentivising customers and standing out from the crowd. All our products are extremely localised and our promotions are cut-through. You will receive a monthly newsletter keeping you informed of all our activity, site improvements and helpful hints. Please also feel free to speak to your account manager about any recommendation.